$12 FLAT RATE CANADA & US SHIPPING

Ordering & Returns


What methods of payment do you accept?

We accept Visa, MasterCard, American Express and PayPal.

Will my card be charged right away?

Your card will only be charged once your order is ready to ship.

Do you charge sales tax?

Yes, all orders will be taxed using the applicable tax rates for your shipping address.

Is it safe to use my credit card online?

We have partnered with Shopify to process credit card payments securely. Shopify stores your credit card data and it is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only long enough to complete the transaction, after that it is deleted.

How do I change or cancel my order?

Changes/cancellations may be possible provided the order has not yet been completed. Please contact us at info@acoupleofsquares.com or by phone at 1-866-672-6979 as soon as possible to request a change/cancellation.

How do I place an order as a gift?

If you wish to place an order as a gift, please check the box on the checkout page indicating the order is a gift. We'll ship the order with a packing slip that omits prices. We also offer a gift packaging option for an extra charge.  Fill out the message box option on the product page and we'll add a red grosgrain ribbon and holiday gift tag to your box.

Do you offer gift cards?

Unfortunately no, at this time we do not offer gift cards.

I'm not satisfied, can I return my order?

If there is a problem with your order, please contact us as soon as possible at info@acoupleofsquares.com or by phone at 1-866-672-6979. We want you to love your purchase and if you don't, let us know and we will work to make it right!

Do you make custom cookies?

Yes! We love collaborating on custom designs. Please note that the minimum order quantity for custom cookies is 1,000 pieces. If your request meets this minimum, please contact us to get started on a quote.

Do you offer corporate gifts?

Yes! Please contact us to discuss options for your corporate gifting needs.